:root{--brand-cyan:#29c6f0;--brand-cyan-hover:color-mix(in srgb, var(--brand-cyan) 78%, white);--brand-cyan-soft:color-mix(in srgb, var(--brand-cyan) 16%, var(--color-surface));--brand-navy:#2a3556;--brand-navy-hover:color-mix(in srgb, var(--brand-navy) 82%, white);--color-call:#10d194;--color-call-hover:color-mix(in srgb, var(--color-call) 78%, white);--color-hangup:#f0556b;--color-hangup-hover:color-mix(in srgb, var(--color-hangup) 78%, white);--color-bg:#141d33;--color-surface:#1f2a48;--color-surface-2:#2a3860;--color-heading:#f6f9ff;--color-text:#e2e9f7;--color-muted:#a6b2cd;--color-border:#364771;--radius-sm:10px;--radius-md:12px;--radius-lg:18px;--shadow-card:0 2px 8px #00000047;--shadow-raised:0 10px 30px #00000061;--glow-cyan:0 0 0 3px color-mix(in srgb, var(--brand-cyan) 22%, transparent);--transition-fast:.15s ease;--transition-base:.2s ease}*,*,:before,:after{box-sizing:border-box}html,body{background:var(--color-bg);color:var(--color-text);-webkit-font-smoothing:antialiased;margin:0;padding:0;font-family:Plus Jakarta Sans,system-ui,sans-serif}body{min-width:320px;overflow-x:hidden}h1,h2,h3{color:var(--color-heading);margin:0}button,input{font-family:inherit}button{cursor:pointer;transition:transform var(--transition-fast), background-color var(--transition-base), box-shadow var(--transition-base);border:none}button:disabled{cursor:not-allowed;opacity:.55}button:active:not(:disabled){transform:scale(.97)}a,button,input,[tabindex]{outline:none}a:focus-visible,button:focus-visible,input:focus-visible,[tabindex]:focus-visible{outline:3px solid var(--brand-cyan);outline-offset:2px;border-radius:var(--radius-sm)}@media (prefers-reduced-motion:reduce){*,:before,:after{transition-duration:.01ms!important;animation-duration:.01ms!important}button:active:not(:disabled){transform:none}}.embedded{background:var(--color-bg);flex-direction:column;gap:16px;max-width:420px;min-height:100vh;margin:0 auto;padding:16px;display:flex}.bx-embed .embedded{justify-content:center}.bx-embed .admin{min-height:0}.app-header{justify-content:center;align-items:center;padding:8px 0 4px;display:flex}.app-header img{width:auto;height:32px}.erro{color:var(--color-hangup);background:color-mix(in srgb, var(--color-hangup) 10%, var(--color-surface));border:1px solid color-mix(in srgb, var(--color-hangup) 30%, var(--color-surface));border-radius:var(--radius-sm);margin:0;padding:10px 12px;font-size:14px}.carregando{color:var(--color-muted);text-align:center;padding:24px 0}.sem-permissao{background:var(--color-surface);border-radius:var(--radius-lg);box-shadow:var(--shadow-card);text-align:center;flex-direction:column;align-items:center;gap:12px;margin-top:24px;padding:32px 24px;display:flex}.sem-permissao img{height:28px;margin-bottom:8px}.sem-permissao h2{font-size:18px}.sem-permissao p{color:var(--color-muted);margin:0;font-size:14px;line-height:1.5}.sem-permissao p:first-of-type{color:var(--color-text);font-weight:600}.dialer{background:var(--color-surface);border:1px solid var(--color-border);border-radius:var(--radius-lg);box-shadow:var(--shadow-raised);flex-direction:column;gap:14px;padding:18px;display:flex}.line-selector{border:1px solid var(--color-border);background:var(--color-bg);border-radius:var(--radius-md);gap:4px;width:100%;min-width:0;margin:0;padding:4px;display:flex}.line-selector legend{clip:rect(0 0 0 0);width:1px;height:1px;position:absolute;overflow:hidden}.line-selector label{text-align:center;border-radius:var(--radius-sm);overflow-wrap:anywhere;min-width:0;color:var(--color-muted);cursor:pointer;transition:background-color var(--transition-base), color var(--transition-base);flex:1 1 0;justify-content:center;align-items:center;min-height:44px;padding:8px 6px;font-size:12px;font-weight:600;line-height:1.25;display:flex}.line-selector label:has(input:checked){background:var(--brand-cyan);color:#fff}.line-selector input[type=radio]{clip:rect(0 0 0 0);width:1px;height:1px;position:absolute;overflow:hidden}.linha-ativa{color:var(--color-muted);text-align:center;margin:0;font-size:13px}.numero-row{align-items:stretch;gap:8px;display:flex}.btn-backspace{background:var(--color-bg);width:48px;color:var(--color-muted);border:2px solid var(--color-border);border-radius:var(--radius-lg);flex-shrink:0;justify-content:center;align-items:center;display:flex}.btn-backspace svg{width:20px;height:20px}.btn-backspace:hover:not(:disabled){color:var(--color-hangup);border-color:var(--color-hangup)}.numero-display{border:2px solid var(--color-border);border-radius:var(--radius-lg);background:var(--color-bg);min-width:0;color:var(--color-heading);font-variant-numeric:tabular-nums;text-align:center;letter-spacing:.02em;min-height:44px;transition:border-color var(--transition-base), box-shadow var(--transition-base);flex:1;padding:16px 12px;font-size:28px;font-weight:700}.numero-display::placeholder{color:var(--color-muted);font-weight:500}.numero-display:focus-visible{border-color:var(--brand-cyan);box-shadow:var(--glow-cyan)}.keypad{grid-template-columns:repeat(3,1fr);gap:10px;display:grid}.keypad-key{background:var(--color-surface-2);min-height:58px;color:var(--color-heading);border:1px solid var(--color-border);border-radius:var(--radius-md);transition:background-color var(--transition-fast), border-color var(--transition-fast), transform var(--transition-fast);justify-content:center;align-items:center;font-size:20px;font-weight:700;display:flex}.keypad-key:hover:not(:disabled){border-color:color-mix(in srgb, var(--brand-cyan) 45%, var(--color-border))}.keypad-key:active:not(:disabled){background:var(--brand-cyan-soft);color:var(--brand-cyan-hover);border-color:var(--brand-cyan)}.keypad-key svg{width:22px;height:22px}.call-actions{gap:10px;display:flex}.btn-call,.btn-hangup{border-radius:var(--radius-md);color:#fff;flex:1;justify-content:center;align-items:center;gap:8px;min-height:52px;font-size:16px;font-weight:700;display:flex}.btn-call svg,.btn-hangup svg,.btn-mute svg{width:20px;height:20px}.btn-mute{border-radius:var(--radius-md);background:var(--color-surface-2);min-height:52px;color:var(--color-text);border:1px solid var(--color-border);justify-content:center;align-items:center;gap:8px;padding:0 18px;font-size:15px;font-weight:700;display:flex}.btn-mute:hover{border-color:var(--brand-cyan);color:var(--brand-cyan-hover)}.btn-mute.ativo{background:color-mix(in srgb, var(--color-hangup) 18%, var(--color-surface));border-color:var(--color-hangup);color:var(--color-hangup-hover)}.btn-call{background:var(--color-call)}.btn-call:hover:not(:disabled){background:var(--color-call-hover)}.btn-hangup{background:var(--color-hangup)}.btn-hangup:hover:not(:disabled){background:var(--color-hangup-hover)}.status{text-align:center;color:var(--color-muted);margin:0;padding:8px 0;font-size:14px;font-weight:600}.call-timer{text-align:center;color:var(--color-call);font-variant-numeric:tabular-nums;letter-spacing:.02em;justify-content:center;align-items:center;gap:8px;margin:0;font-size:22px;font-weight:800;display:flex}.call-timer-dot{background:var(--color-call);border-radius:50%;width:10px;height:10px;animation:1.4s ease-in-out infinite pulso}@keyframes pulso{0%,to{opacity:1}50%{opacity:.3}}@media (prefers-reduced-motion:reduce){.call-timer-dot{animation:none}}.status[data-tone=ready]{color:var(--color-muted)}.status[data-tone=progress]{color:var(--brand-cyan-hover)}.status[data-tone=active]{color:var(--color-call)}.status[data-tone=error]{color:var(--color-hangup)}.admin{background:var(--color-bg);max-width:1080px;min-height:100vh;margin:0 auto;padding:0 24px 32px}.admin-header{border-bottom:1px solid var(--color-border);justify-content:space-between;align-items:center;gap:12px;margin-bottom:18px;padding:14px 0;display:flex}.admin-tabs{background:var(--color-surface);border:1px solid var(--color-border);border-radius:var(--radius-md);gap:4px;margin-bottom:18px;padding:4px;display:flex}.admin-tabs button{border-radius:var(--radius-sm);color:var(--color-muted);min-height:42px;transition:background-color var(--transition-base), color var(--transition-base);background:0 0;flex:1;padding:10px 14px;font-size:14px;font-weight:700}.admin-tabs button:hover:not(.ativa){color:var(--color-text)}.admin-tabs button.ativa{background:var(--brand-cyan);color:#061019}.admin-header-brand{align-items:center;gap:10px;display:flex}.admin-header-brand img{height:24px}.admin-header h1{font-size:16px}.admin-user{color:var(--color-muted);align-items:center;gap:12px;font-size:14px;display:flex}.btn-sair{border:1px solid var(--color-border);color:var(--color-muted);border-radius:var(--radius-sm);background:0 0;min-height:36px;padding:8px 14px;font-size:13px;font-weight:600}.btn-sair:hover{background:var(--color-surface);color:var(--color-text)}.login-card{background:var(--color-surface);border-radius:var(--radius-lg);max-width:360px;box-shadow:var(--shadow-card);flex-direction:column;align-items:center;gap:20px;margin:64px auto 0;padding:32px 28px;display:flex}.login-card img{height:32px}.login-card h2{text-align:center;font-size:18px}.login-form{flex-direction:column;gap:16px;width:100%;display:flex}.login-form label,.caller-form label{color:var(--color-muted);flex-direction:column;gap:6px;font-size:13px;font-weight:600;display:flex}.login-form input,.caller-form input[type=text],.caller-form input[type=number]{border:2px solid var(--color-border);border-radius:var(--radius-sm);color:var(--color-text);background:var(--color-surface);min-height:44px;transition:border-color var(--transition-base);padding:10px 12px;font-size:15px}.login-form input:focus-visible,.caller-form input:focus-visible{border-color:var(--brand-cyan)}.btn-primary{background:var(--brand-cyan);color:#fff;border-radius:var(--radius-sm);min-height:44px;padding:12px 16px;font-size:15px;font-weight:700}.btn-primary:hover:not(:disabled){background:var(--brand-cyan-hover)}.caller-list{background:var(--color-surface);border-radius:var(--radius-lg);box-shadow:var(--shadow-card);padding:20px}.caller-list-header{justify-content:space-between;align-items:center;gap:12px;margin-bottom:16px;display:flex}.caller-list table{border-collapse:collapse;width:100%;font-size:14px}.caller-list thead tr{background:var(--brand-navy)}.caller-list th{color:#fff;text-align:left;padding:10px 12px;font-size:13px;font-weight:600}.caller-list th:first-child{border-top-left-radius:var(--radius-sm);border-bottom-left-radius:var(--radius-sm)}.caller-list th:last-child{border-top-right-radius:var(--radius-sm);border-bottom-right-radius:var(--radius-sm)}.caller-list td{border-bottom:1px solid var(--color-border);padding:10px 12px}.caller-list tbody tr:nth-child(2n){background:color-mix(in srgb, var(--color-bg) 60%, var(--color-surface))}.caller-list td.caller-form-cell{background:var(--color-bg)}.btn-editar{background:color-mix(in srgb, var(--brand-navy) 10%, var(--color-surface));color:var(--color-heading);border-radius:var(--radius-sm);min-height:32px;margin-right:6px;padding:6px 12px;font-size:12px;font-weight:600}.btn-excluir{background:color-mix(in srgb, var(--color-hangup) 10%, var(--color-surface));color:var(--color-hangup);border-radius:var(--radius-sm);min-height:32px;padding:6px 12px;font-size:12px;font-weight:600}.btn-excluir:hover{background:var(--color-hangup);color:#fff}.caller-form{background:var(--color-bg);border-radius:var(--radius-md);flex-direction:column;gap:14px;margin-bottom:16px;padding:16px;display:flex}.caller-form fieldset{border:1px solid var(--color-border);border-radius:var(--radius-sm);flex-wrap:wrap;gap:10px;padding:10px 12px;display:flex}.caller-form fieldset legend{color:var(--color-muted);padding:0 4px;font-size:13px;font-weight:600}.caller-form fieldset label{color:var(--color-text);background:var(--color-surface);border-radius:var(--radius-sm);border:1px solid var(--color-border);flex-direction:row;align-items:center;gap:6px;padding:6px 10px;font-weight:500}.caller-form-actions{gap:10px;display:flex}.caller-form-actions button[type=button]{border:1px solid var(--color-border);color:var(--color-muted);border-radius:var(--radius-sm);background:0 0;min-height:44px;padding:10px 16px;font-weight:600}.caller-form-switch{align-items:center;gap:8px;font-weight:600;color:var(--color-text)!important;flex-direction:row!important}.campo-dica{color:var(--color-muted);font-size:12px;font-weight:500}.admin-secoes{flex-direction:column;gap:24px;display:flex}.dashboard-controles{align-items:center;gap:8px;display:flex}.dashboard-controles select{border:2px solid var(--color-border);border-radius:var(--radius-sm);background:var(--color-surface);min-height:40px;color:var(--color-text);padding:8px 10px;font-size:13px}.badge{white-space:nowrap;background:var(--color-border);color:var(--color-heading);border-radius:999px;padding:3px 10px;font-size:12px;font-weight:700;display:inline-block}.badge-concluida{background:color-mix(in srgb, var(--color-call) 15%, var(--color-surface));color:var(--color-call-hover)}.badge-atendida,.badge-discando{background:var(--brand-cyan-soft);color:var(--brand-cyan-hover)}.badge-nao_atendida{background:color-mix(in srgb, var(--color-muted) 18%, var(--color-surface));color:var(--color-muted)}.badge-rejeitada,.badge-falha{background:color-mix(in srgb, var(--color-hangup) 12%, var(--color-surface));color:var(--color-hangup)}.badge-transcr{background:color-mix(in srgb, var(--brand-navy) 8%, var(--color-surface));color:var(--color-muted)}.dashboard{background:var(--color-surface);border-radius:var(--radius-lg);box-shadow:var(--shadow-card);padding:20px}.dashboard-header{flex-wrap:wrap;justify-content:space-between;align-items:center;gap:12px;margin-bottom:16px;display:flex}.dashboard-vazio{color:var(--color-muted);text-align:center;margin:0;padding:28px 8px;font-size:14px}.dashboard-paginacao{border-top:1px solid var(--color-border);color:var(--color-muted);justify-content:space-between;align-items:center;gap:12px;margin-top:16px;padding-top:14px;font-size:13px;display:flex}.paginacao-botoes{align-items:center;gap:10px;display:flex}.paginacao-atual{font-variant-numeric:tabular-nums;color:var(--color-text);font-weight:600}.call-list{grid-template-columns:repeat(auto-fill,minmax(320px,1fr));align-items:start;gap:10px;margin:0;padding:0;list-style:none;display:grid}.call-card{background:var(--color-surface-2);border:1px solid var(--color-border);border-radius:var(--radius-md);transition:border-color var(--transition-base), box-shadow var(--transition-base);padding:9px 12px 9px 15px;position:relative;overflow:hidden}.call-card:hover{border-color:color-mix(in srgb, var(--brand-cyan) 32%, var(--color-border));box-shadow:var(--shadow-card)}.call-card:before{content:"";background:var(--color-muted);width:4px;position:absolute;top:0;bottom:0;left:0}.call-card--concluida:before{background:var(--color-call)}.call-card--atendida:before,.call-card--discando:before{background:var(--brand-cyan)}.call-card--nao_atendida:before{background:var(--color-muted)}.call-card--rejeitada:before,.call-card--falha:before{background:var(--color-hangup)}.call-card-linha{flex-wrap:wrap;align-items:center;gap:8px;display:flex}.call-card-op{color:var(--color-heading);font-size:14px;font-weight:700}.call-card-quando{color:var(--color-muted);font-variant-numeric:tabular-nums;white-space:nowrap;margin-left:auto;font-size:12px}.call-card-sub{color:var(--color-muted);margin-top:3px;font-size:12.5px}.call-card-sub .sep{opacity:.5}.call-card-acoes{flex-wrap:wrap;align-items:center;gap:6px;margin-top:8px;display:flex}.chip{background:var(--color-surface);border:1px solid var(--color-border);color:var(--color-heading);border-radius:999px;min-height:30px;padding:4px 12px;font-size:12.5px;font-weight:600}.chip:hover{border-color:var(--brand-cyan);color:var(--brand-cyan-hover);background:var(--brand-cyan-soft)}.chip-on{border-color:var(--brand-cyan);background:var(--brand-cyan);color:#fff}.chip-on:hover{background:var(--brand-cyan-hover);color:#fff}.chip-status{color:var(--color-muted);cursor:default;background:0 0;border-color:#0000;padding-left:0;font-weight:500}.call-card-painel{border-top:1px solid var(--color-border);margin-top:10px;padding-top:10px}.painel-nota{color:var(--color-call);margin:8px 0 0;font-size:12px;font-weight:600}.rec-audio{width:100%;max-width:340px;height:38px}.btn-ghost{background:var(--color-surface);border:1px solid var(--color-border);color:var(--color-heading);border-radius:var(--radius-sm);min-height:36px;padding:7px 14px;font-size:13px;font-weight:600}.btn-ghost:hover:not(:disabled){border-color:var(--brand-cyan);color:var(--brand-cyan-hover);background:var(--brand-cyan-soft)}.texto-dialogo{font-size:13.5px;line-height:1.5}.texto-dialogo p{border-radius:var(--radius-sm);margin:0 0 6px;padding:7px 10px}.texto-dialogo p:last-child{margin-bottom:0}.fala-discador{background:var(--brand-cyan-soft)}.fala-discador strong{color:var(--brand-cyan-hover)}.fala-cliente{background:color-mix(in srgb, var(--color-call) 10%, var(--color-surface))}.fala-cliente strong{color:var(--color-call-hover)}.fala-outro{color:var(--color-muted)}.texto-resumo{color:var(--color-text);font-size:13.5px;line-height:1.55}.texto-resumo p{margin:0 0 8px}.texto-resumo p:last-child{margin-bottom:0}.texto-resumo strong{color:var(--color-heading)}.escolha-admin{background:var(--color-surface);border-radius:var(--radius-lg);box-shadow:var(--shadow-card);text-align:center;margin-top:8px;padding:28px 24px}.escolha-saudacao{color:var(--color-muted);margin:0 0 4px;font-size:14px}.escolha-admin h2{margin-bottom:20px;font-size:18px}.escolha-opcoes{flex-direction:column;gap:12px;display:flex}.escolha-card{border-radius:var(--radius-md);background:var(--color-bg);border:2px solid var(--color-border);text-align:left;transition:border-color var(--transition-base), background-color var(--transition-base);flex-direction:column;align-items:flex-start;gap:4px;padding:18px 20px;display:flex}.escolha-card:hover{border-color:var(--brand-cyan);background:var(--brand-cyan-soft)}.escolha-card-titulo{color:var(--color-heading);font-size:16px;font-weight:700}.escolha-card-sub{color:var(--color-muted);font-size:13px}.btn-voltar{border:1px solid var(--color-border);color:var(--color-muted);border-radius:var(--radius-sm);background:0 0;align-self:flex-start;min-height:36px;padding:8px 14px;font-size:13px;font-weight:600}.btn-voltar:hover{background:var(--color-surface);color:var(--color-text)}